Service Policy

1. Introduction
Welcome to BrandFusion Agency. By using our services, you agree to the terms outlined in this Service Policy. We strive to provide high-quality branding, marketing, and digital services, ensuring customer satisfaction and professional excellence.

2. Scope of Services
BrandFusion Agency offers a range of services, including but not limited to:

  • Branding and identity design

  • Web development and design

  • Digital marketing and SEO

  • Social media management

  • Content creation and strategy

3. Service Agreement
By engaging our services, you agree to:

  • Provide necessary information and materials in a timely manner.

  • Communicate any requirements or modifications clearly.

  • Adhere to payment terms as outlined in your contract or invoice.

4. Payment & Refund Policy

  • Payment terms are specified in the service contract or invoice.

  • A deposit may be required before work begins.

  • Refunds are not guaranteed but may be considered in specific cases where services have not been initiated.

5. Revisions & Approvals

  • We offer a specified number of revisions as stated in your contract.

  • Final approval of work confirms acceptance, after which further changes may incur additional charges.

6. Termination of Services

  • Either party may terminate the agreement with written notice.

  • Fees for completed work up to the termination date remain payable.

7. Liability & Disclaimers

  • BrandFusion Agency is not responsible for third-party errors or delays.

  • We do not guarantee specific marketing or business results.